Please refer to the attached Candidate Pack for further information on the detail of this role.

Please note that due to COVID-19 restrictions currently imposed, all interviews will be conducted electronically, and all posts will be homeworking only until such time that the restrictions are lifted.

If you would like to discuss any workplace adjustments that you may require as part of the application or selection process, please e-mail the DFID Resourcing team through CivilServiceJobs@DFID.gov.uk and we will contact you to discuss the support you require.
Responsibilities Responsibilities

Perform daily system monitoring, verify integrity of print estate

Respond to operational print and scan issues as reported by users.

Maintain procedures, build documentation, scenario playbooks and desk instructions.

Working with supplier, plan upgrade of enterprise print management suit.
Assist desktop and laptop team with BAU activities when required.

(The role has no line management responsibilities)

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Making Effective Decisions
  • Delivering at Pace
Technical skills

We'll assess you against these technical skills during the selection process:

  • IT infrastructure
  • Ownership and initiative
  • Technical understanding
  • Troubleshooting and problem resolution


At DFID we can offer an excellent benefits package please see link for more information: https://www.gov.uk/government/organisations/department-for-international-development/about/recruitment#great-reasons-to-work-with-us